There are a lot of things you are going to want to do when it comes to finding the right one of funeral homes in Reno, NV. You want to look into their experience and reputation as well as their location to check for convenience. Pricing is important, too. One thing you don’t want to discount in your search is the people who work within the funeral home. There are many different staff members and here are a few you might encounter.

The Funeral Director

The funeral director is the most important person you will work with. They will take charge of your loved one’s care and oversee their services personally. They are the person you will plan with and they are the ones you can ask questions of as you go along. These individuals should give you the compassion and support you need to get through this hard time and the planning process as a whole.

An Office Manager

This person sits at the front of the office and takes the phone calls. They might help you with paperwork, take messages to pass along to the funeral director, and give advice as well. They might even have a hand in helping with some of the planning process when the funeral director is occupied. They should be friendly, supportive, and prompt with their responses. You can call them during business hours, but the funeral director is available any time.

Janitorial Staff

You may never see these individuals, but you can still appreciate what they do for the funeral home. The janitorial staff will be behind the scenes cleaning the floors, stocking the bathrooms, placing tissues in the boxes, and so on. They will make sure the facility is ready to go for the event, for when you visit to make plans, and any time in between. You want a clean, organized funeral home and support staff like this makes that happen.

Accounting Staff

There may also be a money person on staff that helps to get the bills organized and taken care of. They might go over charges with you and help you to set up a payment plan, whether that’s to put things on your credit card, make payments, get a loan, and so on. They can help you to shave costs off the plans, if you need to do that, and they can suggest places you can get the money you need to cover the budget you have in mind, along with other monetary things.

Celebrants

You may not have anyone in mind to preside over the services for a loved one, and that’s okay. The funeral home has celebrants available that you can use to speak and run the service for you. It can give you peace of mind to have someone professional run the service so you know everything will go however you want it to go.

If you are trying to figure out which one of the funeral homes in Reno, NV to use, the people who work there will make a difference.